Shipping & Delivery

  1. I received an incomplete order, what should I do?

    • Please notify us immediately (click here) so we can assist you promptly.
    • Kindly read and follow our Return/Exchange guide here.
  2. Within how long should I inform Amici about my damage/ defective/ incorrect item?

    • For faster process, we really appreciate if you could get back to us within 48 hours upon receiving a damage/ defective/ incorrect item. Your item will still be entitled for our 10-day return policy.
    • Kindly read and follow our Return/Exchange guide here
  3. When will I receive my order?

    • After you have successfully placed your order, our Customer Service team will conduct a verification process and update you as soon as possible by email.
    • After your order is verified, you can expect to receive your order within 3-7 working days
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